Return Policy

RETURNS & REFUNDS

J.DOSI product(s) purchased online at www.jdosi.com can be returned for a full refund, within 15 calendar days from delivery of the product(s). Returns are subject to the following Terms and Conditions.

 

Terms and Conditions
  1. Product(s) has not been used, worn, washed, altered or damaged in any way and must be returned to J.DOSI in the same condition in which it was delivered. DOSI reserves the right to determine whether a product(s) is in original condition.
  2. All original labels and tags are still attached.
  3. DOSI products purchased online at www.jdosi.com must be returned to:
J.DOSI
1515 PALISADES DRIVE
SUITE B4
Pacific Palisades, CA 90272
 
  1. J.DOSI products purchased online at www.jdosi.com cannot be returned to retail stores that carry and sell J.DOSI products.
  2. J.DOSI product(s) purchased at retail stores must be returned to that retail store and is subject to that retail store(s) return policy.
  3. J.DOSI will not accept returned product(s) from a country that differs from where you order was placed.
  4. J.DOSI will not accept product(s) that have been customized, tailored or manufactured specifically for you.
  5. Upon receipt of your return, J.DOSI reserves the right to inspect and accept or reject the product(s) within 7 calendar days from the delivery date to J.DOSI.
  6. J.DOSI will send you an e-mail to confirm your refund.
  7. Refunds will be processed back to the original form of payment (account type, account and financial institution) that was used to purchase the product(s). Refund processing timeframes vary depending on the financial institution.  Your refund may take up to 10 business days to be processed by your financial institution.
  8. In the event that J.DOSI rejects the return of your purchased product(s), J.DOSI will provide you with the reason of rejection, the product(s) will be returned to you and no refund will be processed.
  9. Complete the Return Form and include it with the Original Receipt and product(s) in the return package.
  10. The product(s) should be returned in the original packaging or packaging similar to its original packaging.
  11. Attach the pre-paid packing slip to the packaging.  Note, You may return the product(s) using a carrier of your choosing, however, J.DOSI is not responsible for returned products during delivery when you do not utilize the pre-paid packing slip provided by J.DOSI and arrange for shipping the product(s) yourself.  J.DOSI suggests using a carrier that allows you to track and insure your package.